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Internal care network

Emotional First Responder®.

Training an internal network that can strengthen a culture of care and support the company's mental-health initiatives.

Emotional First Responder® is a training program that prepares key employees to act as support and awareness points for mental health inside the organization.

Over four months, the program combines technical training with specialist follow-up and supervised monthly on-call sessions. Participants learn to recognize situations that need attention, contribute to a culture of care, and help spread good mental-health practices at work.

Participants who complete the program requirements receive Emotional First Responder® Certification.

The portfolio model includes an opening masterclass and additional sessions across the four months, plus the option to add extra thematic on-call sessions.