What NR-1 is
NR-1 is Regulatory Standard No. 1 of Brazil’s Ministry of Labor and Employment (MTE). It sets the general provisions for occupational health and safety and defines Occupational Risk Management (GRO), documented in the Risk Management Program (PGR) where it applies.
- GRO
- The continuous process of identifying hazards, assessing risks and adopting prevention measures.
- PGR
- The GRO document, with the risk inventory and the action plan.
- Psychosocial risk
- A condition of how work is organized, managed or shared, not a diagnosis of the person.
What the regulation requires
How to manage psychosocial risk under NR-1
NR-1 asks for a process, not just a document. The company chooses the method, but must show that it works in its real working conditions.
- 1
Look at real working conditions
Targets, working hours, organization, relationships and leadership are part of the analysis, by activity, role or exposure group.
- 2
Listen to workers
The view of the people doing the work is part of identifying hazards and reviewing measures.
- 3
Assess and classify the risks
Using severity and likelihood criteria that the company defines and documents itself.
- 4
Act on the causes
Prevention measures go into the action plan, with a schedule and a way to follow them up.
- 5
Record and review
The inventory and the action plan live in the PGR, where it applies, and are reviewed when follow-up shows that something did not work.
What NR-1 does not require
- A single questionnaire
- A single matrix
- A single index
The Ministry of Labor and Employment has clarified that the regulation sets no single tool and that a questionnaire on its own does not prove management. Inspections tend to check the consistency between observed conditions, the inventory, the Preliminary Ergonomic Assessment (AEP), the action plan and the measures actually taken.
Risk factors
The 13 factors the benchmark tracks
Each factor can be measured with validated scales, such as COPSOQ, and cross-checked with sick leave, turnover, absenteeism and complaints.
- 01Excessive workloadMore tasks than the capacity to carry them out.
- 02High cognitive demandsIntense, complex and continuous mental demands.
- 03Violent or traumatic eventsExposure to violence or to situations with a strong emotional impact.
- 04Organizational justiceA perceived lack of fairness in decisions and processes.
- 05Change managementPoorly planned or poorly communicated transitions.
- 06Low autonomy and controlLittle freedom to decide how to do one’s own work.
- 07Job insecurityConstant uncertainty about keeping the job.
- 08Communication barriersFailures in passing on important information.
- 09Interpersonal conflictFrequent disagreements between colleagues or with management.
- 10Lack of recognitionNo appreciation of or feedback on the work.
- 11Lack of supportNo practical or emotional support from leadership.
- 12Insufficient trainingFew opportunities for development.
- 13Lack of meaning at workDisconnection from the company’s mission and purpose.
Great People benchmark
Where risk concentrates, sector by sector
The Great People benchmark covers 2,081 companies in eight sectors and was published in MIT Sloan Management Review Brasil in September 2026.
- companies analyzed
- 2,081
- workers at the companies analyzed
- 1,500,509
- of sector and factor combinations in the action band
- 63%
- mean organizational justice index, the highest of all factors
- 7.34
- Healthcare12 of 13
- Transportation12 of 13
- Food and beverages12 of 13
- Manufacturing9 of 13
- Retail7 of 13
- Automotive7 of 13
- Financial6 of 13
- Services1 of 13
Weighting by number of companies, the share in the action band falls from 63% to 41%, partly because Services makes up 47% of the companies and has lower exposure. The overall average hides where the risk is.
Organizational justice cuts across every sector
It was the only factor in the action band in all eight sectors, with a mean index of 7.34, 22% above the second factor, lack of recognition (6.00). In Healthcare it reached 9.03, the highest value in the whole matrix.
Violent or traumatic events was the only factor below the threshold in all eight sectors, which does not make them less serious when they happen.
The index holds severity at the moderate level, so differences mostly reflect perceived frequency. The 5 × 5 matrix is the study’s choice, not an official NR-1 matrix, and 1,500,509 is the population covered, not the number of responses. The benchmark guides priorities but does not replace an internal assessment.
Read the study on MIT Sloan Review (in Portuguese)NR-1 consulting from Great People
The NR-01 Journey maps psychosocial risks and delivers the risk inventory, the risk matrix and the action plan for the PGR.
Frequently asked questions
Questions about NR-1
What companies ask most about psychosocial risk.
